Your stay data is protected under the Digital Personal Data Protection Act, 2023. We process it only with your informed, explicit consent — except where the law requires otherwise.
Sign in to your Guest Portal
That email/password combo doesn't match our demo account — try the pre-filled values above.
By logging in, you agree to BNB Hotel's Terms of Service and Privacy Notice. Consent will be collected per the DPDP Act 2023.
We've sent a 6-digit code to your registered mobile number ending in ••42.
Enter all 6 digits to continue.
Under the DPDP Act, 2023, consent for one purpose can never be assumed for another. BNB Hotel's Data Fiduciary Notice separates every use of your data into its own purpose, each with a clear legal basis — review and control them below, any time.
1 · Reservation & Booking Management
Processing bookings, confirming availability, managing cancellations/modifications.
2 · Check-in/Check-out & ID Verification
ID proof collection — a statutory requirement under the Foreigners Act / police guest-register regulations.
3 · Payment Processing
Billing, payment gateway processing, invoicing and refunds.
4 · Room & Service Delivery
Housekeeping requests, room service, in-house amenities usage.
5 · Loyalty Program & Repeat Guest Services
Membership tracking, points/rewards, personalised preferences (room type, dietary needs).
6 · Food & Beverage Services
Restaurant/bar billing, dietary-preference tracking, banquet/event catering.
7 · Event & Banquet Management
Conference/wedding bookings, third-party vendor coordination for events.
8 · Guest Communication
Booking confirmations, stay-related notifications, feedback/survey requests.
9 · Marketing & Promotional Offers
Personalised offers, newsletters, seasonal promotions.
10 · CCTV & Physical Security
Premises surveillance for guest/staff safety — continuous monitoring, distinct from other purposes.
11 · Third-Party Platform Processing
OTA integrations, PMS vendors, payment processors.
12 · Regulatory & Statutory Reporting
Police/local-authority guest registers, C-Forms for FRRO, tax records.
13 · Corporate/Travel Agent Billing
Sharing stay/billing data with corporate accounts or travel agents for centralised billing.
Every change you make is timestamped and kept — this is what "prove every decision" means in practice.